Frequently Asked Questions (FAQ)
Clear answers to common questions about the assessment, your results, and next steps.
Whether you’re a professional supporting someone, a family member, or reflecting on your own situation, it’s natural to have questions.
Below are some of the most common ones we receive.
What is this assessment for?
This assessment is designed to give you a clearer understanding of where someone is currently at in their day-to-day functioning.
It helps highlight:
- Strengths
- Areas that may need support
- Factors that may be influencing progress
It’s not about judging — it’s about understanding.
What do my results actually mean?
Your results are a snapshot, not a final answer.
They show:
- How things are currently presenting
- Where things may feel more consistent
- Where there may be challenges or variability
It helps make sense of what you may already be noticing.
Why does progress sometimes feel unclear?
This is very common.
Often, it’s not because support isn’t there —
it’s because there isn’t a clear, shared understanding of:
- where the person is currently at
- what’s affecting progress
- what type of support is actually needed
Without that clarity, even good support can feel inconsistent.
Does this mean something is “wrong”?
No — not at all.
Everyone’s journey looks different.
This assessment simply helps bring clarity to what’s already happening, so it can be better understood and supported.
What should I do after getting my results?
That depends on what feels most helpful for you.
Many people use their results as a starting point to:
- Reflect on what may be working well
- Notice patterns or areas that may need more support
- Start more informed conversations with their team or family
- Consider what next steps may be most helpful
If you’d like more personalised guidance, you also have the option to book a discovery call with one of our Lead Occupational Therapists.
This can be a helpful space to explore your results in more depth, gain clarity on what may be influencing progress, and discuss the most suitable support moving forward.
There’s no pressure — simply the option for support if and when it feels right.
What is the discovery call?
The discovery call is a conversation with our Lead Occupational Therapists.
It’s a space to:
- Talk through your results
- Understand what may be influencing progress
- Clarify what kind of support may help next
It’s not a commitment — just a space for clarity.
What happens during the call?
During the call, we will:
- Go through your results together
- Ask a few questions to understand your situation better
- Share insights based on what we’re seeing
Most people leave the call with:
- A clearer understanding of what’s going on
- More confidence in what to do next
Who is this call for?
This can be helpful for:
- Occupational therapists
- Allied health professionals
- Support workers and coordinators
- Family members
- Individuals reflecting on their own situation
Anyone who wants more clarity around support and progress.
Do I need to prepare anything before the call?
No preparation is required.
Just come as you are.
If you’d like, you can:
- Have your results open
- Note down any questions or concerns
What if I’m not ready yet?
That’s completely okay.
You can take your time to reflect on your results first.
You can always come back and book a call when it feels right.
Will this replace existing support?
No.
This is designed to support and complement what’s already in place — not replace it.
How is this different from other assessments?
This approach focuses on:
- Real-life functioning
- Context and environment
- Practical next steps
Not just scores — but meaningful understanding.
How quickly can I expect clarity?
Many people find that even one conversation helps bring structure to what previously felt unclear.
What are the ASOT services and prices?
You can find the right level of support for you here.